Supplier cost-change policy
ProductsFulfillment
A new Supplier Cost Changes setting under Settings → Fulfillment decides what a distributor sync does to a product’s price when the supplier’s cost changes.
- Follow my markup (the default, and what every store did before) recalculates the price from your markup whenever the cost moves, up or down.
- Only raise prices recalculates only when the new cost would raise the price. When a distributor runs a promotion or lowers a dealer price, your price stays put and the difference is extra margin — and the price moves again once the cost climbs back past the level it was priced at.
- Never change prices leaves prices alone entirely; cost, stock and compare-at prices still refresh.
The per-product Auto-update price on cost change switch still works as a hard off, and a price you typed in by hand is never touched by a sync under any policy. See Fulfillment settings.

