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Team Members

Add and manage team members

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Add team members to your FirearmCart store to help manage day-to-day operations. Assign roles to control what each person can access.

Overview

Why Add Team Members?

  • Share the workload - Let others help manage products, orders, and customers
  • Control access - Assign roles to limit what each person can do
  • Stay organized - Everyone has their own login

Available Roles

Role What They Can Do
Owner Everything, including billing and team management
Administrator Manage store settings, products, orders, and team members — including billing
Member Access the store, but cannot manage the team

Inviting Team Members

How to Invite Someone

  1. Open the profile menu (your avatar, top right) and choose Users
  2. Click Add User
  3. Enter their email address
  4. Choose their role (Administrator or Member)
  5. Save to send the invitation

Note: Sending a new invitation is currently restricted to the store owner. Administrators can manage people who are already on the team, but should ask the owner to send new invites.

What Happens Next

  1. They receive an email invitation
  2. They click the link to accept
  3. They create their account (or log in if they already have one)
  4. They now have access to your store

Note: Invitations expire after 24 hours. You can resend if needed.

Managing Your Team

Viewing Team Members

Go to the Users page to see:

  • All active team members
  • Pending invitations
  • Each person’s role

You can search by first name, last name, or email to find someone quickly.

Changing Someone’s Role

  1. Find the team member in the list
  2. Click the actions menu
  3. Select Edit Role
  4. Choose their new role
  5. Save

You cannot change your own role.

Removing a Team Member

  1. Find the team member in the list
  2. Click the actions menu
  3. Select Remove
  4. Confirm removal

Their access is revoked immediately. If that person doesn’t belong to any other FirearmCart store, their user account is deleted along with the removal — so remove someone only when you’re sure.

Managing Invitations

For pending invitations, you can:

  • Resend - Send the invitation email again
  • Cancel - Remove the invitation

Understanding Roles

Owner

The owner has complete control:

  • Access to billing and subscription
  • Can invite, edit, and remove team members
  • Can manage all store settings
  • Can delete the store

There’s one owner per store (the person who created it).

Administrator

Administrators can manage most things:

  • Change roles and remove existing team members
  • Manage products, orders, and customers
  • Access store settings
  • Access billing, plans, payment methods, and invoices

Member

Members handle day-to-day tasks:

  • Manage products and inventory
  • Process orders
  • View and manage customers
  • Cannot open the Users page or manage the team
  • Cannot access billing

Common Questions

Someone didn’t get their invitation

  • Ask them to check their spam folder
  • Verify you entered the correct email address
  • Try resending the invitation

Invitation links are valid for 24 hours, so resend if the link has gone stale.

A team member can’t access something

  • Check their role - they may need Administrator access
  • Make sure they’re logged into the correct account

I need to remove someone quickly

Open the profile menu, choose Users, find them, click the actions menu, and select Remove. Their access is revoked immediately.

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