#Billing

Manage your FirearmCart subscription, update payment methods, and view your invoices.

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#Your Subscription

#Viewing Your Plan

Go to Settings > Billing to see:

• Your current plan and price
• How many sales you've used this month
• Your next billing date
• Subscription status

#Sales Usage

Your plan includes a monthly sales limit. On the billing page you'll see:

• Current sales count (e.g., "45/100 sales")
• A progress bar showing usage
• A warning when you're approaching your limit (80%+)

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#Subscription Plans

#Available Plans

Plan	Price	Sales Limit
Starter	$49/month	25 sales/month
Basic	$199/month	100 sales/month
Pro	$399/month	300 sales/month

#What's Included

Feature	Starter	Basic	Pro
Monthly sales	25	100	300
Store features	Basic	Full	Full
Support	Email	Priority	Priority
Analytics	Basic	Advanced	Premium
Custom domain	No	Yes	Yes
API access	No	No	Yes

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#Changing Your Plan

#Upgrading

To move to a higher plan:

1. Go to Settings > Billing
2. Click the Plans tab
3. Select the plan you want
4. Confirm the upgrade

You'll be charged a prorated amount for the rest of your billing period.

#Downgrading

To move to a lower plan:

1. Go to Settings > Billing
2. Click the Plans tab
3. Select the plan you want
4. Confirm the downgrade

The change takes effect at your next billing date.

#Auto-Upgrade

You can enable automatic upgrades when you reach your sales limit:

1. Go to Settings > Billing
2. Find the Auto-upgrade toggle
3. Turn it on or off

When enabled, you'll automatically move to the next plan if you exceed your sales limit.

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#Payment Methods

#Adding a Card

1. Go to Settings > Billing
2. Click the Payment Methods tab
3. Click Add Payment Method
4. Enter your card details
5. Save

#Accepted Cards

• Visa
• Mastercard
• American Express
• Discover

#Setting Your Default Card

If you have multiple cards:

1. Go to Settings > Billing
2. Click the Payment Methods tab
3. Find the card you want to use
4. Click Set as Default

#Removing a Card

1. Go to Settings > Billing
2. Click the Payment Methods tab
3. Find the card you want to remove
4. Click Delete

Note: You must always have at least one payment method on file.

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#Invoices

#Viewing Your Invoices

1. Go to Settings > Billing
2. Click the Invoices tab
3. See all your past invoices

Each invoice shows:

• Invoice number
• Date
• Amount
• Status (Paid, Failed, Pending)

#Invoice Statuses

Status	Meaning
Paid	Payment successful
Pending	Payment processing
Failed	Payment didn't go through

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#Failed Payments

#What Happens

If your payment fails:

1. You'll see a notice on the billing page
2. Your account may be marked as "Past Due"
3. You'll need to update your payment method or retry

#Fixing a Failed Payment

1. Go to Settings > Billing
2. Make sure you have a valid payment method
3. Click Retry Payment on the failed invoice

#Common Reasons for Failure

• Card expired
• Insufficient funds
• Card declined by bank

If your card keeps failing, try adding a different card.

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#Cancelling Your Subscription

#How to Cancel

1. Go to Settings > Billing
2. Click Cancel Subscription
3. Confirm cancellation

#What Happens After Cancelling

• You keep access until the end of your billing period
• Your store goes offline after that
• You can resubscribe anytime

#Reactivating

If you cancelled but want to come back:

1. Go to Settings > Billing
2. Click Resume Subscription
3. Your subscription continues

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#Common Questions

#Why was I charged a different amount?

If you upgraded mid-month, you're charged a prorated amount for the remaining days in your billing period.

#Can I get a refund?

Contact support through a support ticket to discuss refund requests.

#I'm approaching my sales limit

You can upgrade to a higher plan, or enable auto-upgrade to move up automatically when you hit your limit.

#My payment keeps failing

• Check that your card hasn't expired
• Make sure you have sufficient funds
• Try a different card
• Contact your bank if the issue persists

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#Related Documentation

• Team Members - Managing team access
• Getting Started - Initial setup